Payment debit ho chuki ho aur seller escrow release na kare to order cancel, repeat payment ya off-platform settlement na karein. In-app appeal evidence use karein.

Foran safety action

  • Repeat PKR payment na bhejein
  • Order ko off-platform settle na karein

Aam signs

  • Payment debit ho gayi lekin USDT release nahin
  • Seller in-app chat mein respond nahin karta

Evidence save karein

  • Order ID and timer
  • Bank debit with recipient name
  • In-app chat

Pakistan example

Pakistan buyer PKR bank debit, order timer aur seller chat ko same timeline mein save karta hai.

Official Support route

  • Order ke andar Appeal
  • Official Binance Support case

Action steps

  1. Payment ko independently verify karein

    Bank account mein actual debit, recipient name, PKR amount, time aur reference check karein. Screenshot alone ko payment proof na samjhein.

    Bank record order amount aur recipient se match karta hai.

    Pending ya failed payment ho to Paid claim continue na karein.

    Bank status clear hone tak order chat mein factual update dein.

  2. Order evidence freeze karein

    Escrow status, timer, merchant name, ad terms aur in-app chat capture karein. Seller ke off-platform contact par na jayen.

    Evidence one order ID aur chronological sequence show karta hai.

    Seller new account par second payment maange to refuse karein.

    Platform chat mein request repeat karke Appeal start karein.

  3. Appeal ko concise submit karein

    Payment proof, timeline aur requested details upload karein; password, OTP aur unrelated bank data redact karein.

    Appeal case ID aur status in-app visible hai.

    Fake Support remote access maange to session end karein.

    Official case updates ka wait karke har new request verify karein.

Agli baar bachao

  • Merchant terms pehle padhein
  • Affordable order aur evidence plan rakhein

Start se pehle

  • Bank payment status settled ho
  • Order ID aur merchant name available
  • Official in-app Appeal button accessible